Shipping Policy

Last updated: May 23, 2024

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1. Shipping Overview

This Shipping Policy explains how shipping and delivery work for the Megan Dallas online store (“we,” “us,” or “our”). Megan Dallas is operated by Retos Drop LLC, a Wyoming limited liability company. We currently ship to customers in the United States.

Megan Dallas offers free standard shipping on all U.S. orders, with no minimum purchase required. Products are delivered directly to the shipping address provided at checkout without an additional standard shipping charge.

2. Processing Time

Orders are normally processed and prepared for shipment within 1–3 business days, excluding weekends and U.S. federal holidays.

After placing your order, you will receive an order confirmation by email. Once your order has shipped, you will also receive a shipping confirmation email.

3. Estimated Delivery Times

Delivery times are estimates and are calculated from the date your order is shipped:

Stage	Estimated Time
Order processing	1–3 business days, excluding weekends and U.S. federal holidays
Estimated delivery	8–12 business days after shipment within the United States

If we are unable to ship your order within the processing time stated above, we will provide notice and, where required by applicable law, give you the option to agree to a revised shipping date or cancel the affected order for a refund.

4. Shipping Area

We currently ship to customers in the United States.

5. Shipping Costs

Standard shipping is free on all U.S. orders. No minimum purchase is required to qualify for free standard shipping.

Any optional expedited shipping method, if offered, and its applicable cost will be displayed at checkout before you complete your purchase.

6. Placing an Order

Ordering from Megan Dallas is simple:

1. Choose a product — Open the product page and select the correct size, color, or available option.
2. Add it to your cart — Click “Add to Cart” to add the product to your shopping cart.
3. Proceed to checkout — Enter your shipping information and review your order carefully.
4. Enter your payment information — Select an available payment method. Transactions are processed securely.
5. Place your order — After your order is submitted, you will receive an order confirmation email.

7. Payment Methods

Payments made through the Megan Dallas online store are processed securely through encrypted payment service providers to help provide a safe checkout experience.

8. Order Tracking

Shipped orders include tracking information when tracking is supported by the applicable carrier.

You can track your order using the tracking link included in your shipping confirmation email. Please allow time for the carrier to activate and update the tracking information after the shipment is created.

9. Shipping Address Accuracy

Please make sure your shipping address is accurate and complete before placing your order. Where applicable, include the street number, apartment, suite, or unit number, city, state, ZIP code, and a valid phone number.

If an order is returned because the shipping address was incorrect, incomplete, undeliverable, or refused, we may charge an additional shipping fee before resending the order, to the extent permitted by applicable law.

If you notice an address error after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

10. Delivery Issues

If tracking shows that your package was delivered but you have not received it, please:

• Check with household members, neighbors, your building’s front desk or mailroom, and the local carrier.
• Check around the delivery location, including porches, side doors, garages, parcel lockers, and other secure areas where the carrier may have left the package.
• Contact us at info@megandallas.com within 48 hours after the tracking status changes to delivered.

We will review the available tracking information and assist you with the next appropriate steps. If a package is confirmed lost in transit, we will work with the carrier and help determine an appropriate resolution based on the circumstances and applicable law.

We are not responsible for theft or loss occurring after a carrier has correctly delivered a package to the shipping address provided, except where responsibility cannot be excluded under applicable law.