Privacy Policy

Last updated: March 23, 2024

Megan Dallas is operated by Retos Drop LLC, a Wyoming limited liability company (“Megan Dallas,” “we,” “us,” or “our”). We operate this online store and website, including all related information, content, features, tools, products, and services, to provide you with a carefully curated shopping experience (collectively, the “Services”). Our store is hosted by Shopify, which enables us to provide the Services.

This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit or use the Services, make a purchase or other transaction through the Services, communicate with us, or otherwise interact with us. If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, use, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to you or another individual. Personal information does not include information that has been aggregated, deidentified, or anonymized so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information, including inferences drawn from this information:

  • Contact and identification information, including your name, billing address, shipping address, mailing address, phone number, and email address.
  • Payment and financial information, including payment-card details, billing information, payment method, payment confirmation, transaction information, and other payment-related details. Complete payment-card information is generally processed by Shopify and our payment processors rather than stored directly by us.
  • Account information, including your username, password, security information, saved addresses, preferences, and account settings.
  • Commercial and transaction information, including products you view, search for, add to your cart or wish list, purchase, return, exchange, or cancel, as well as your order and transaction history.
  • Communications with us, including information you provide when you contact customer support, submit a request, respond to a survey, leave a review, or otherwise communicate with us.
  • Device and network information, including information about your device, browser, operating system, internet connection, IP address, cookie identifiers, and other unique identifiers.
  • Usage and browsing information, including information about how and when you access, use, navigate, or interact with the Services, advertisements, emails, and related content.
  • Approximate location information, which may be inferred from your IP address or device information.
  • Preferences and inferences, including information about your likely interests, product preferences, and shopping behavior derived from your interactions with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, browse or use the Services, place an order, subscribe to communications, submit a review, contact us, or otherwise provide information to us.
  • Automatically through the Services, including from your device or browser and through cookies, pixels, tags, software development kits, and similar technologies.
  • From Shopify and our service providers, including when they host the Services, process payments, fulfill orders, provide analytics, support marketing, prevent fraud, or otherwise process information on our behalf.
  • From business, advertising, and marketing partners, including social media platforms, advertising networks, and analytics providers, to the extent permitted by applicable law.
  • From other third parties, including publicly available sources or parties you direct to share information with us.

How We Use Personal Information

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:

  • Providing, personalizing, and improving the Services. We use personal information to operate the Services, fulfill our agreement with you, process payments, confirm and deliver orders, remember your preferences, provide account notifications, process purchases, returns, exchanges, or other transactions, create and manage accounts, arrange shipping, provide customer support, enable reviews, recommend products, personalize your shopping experience, and improve the Services.
  • Processing orders and transactions. We use personal information to verify orders, collect payment, arrange fulfillment and delivery, communicate order updates, process returns and refunds, and maintain transaction records.
  • Marketing and advertising. We may use personal information to send marketing, advertising, and promotional communications by email, text message, or other channels, subject to your choices and applicable law. We may also use personal information to display or measure advertisements on the Services or on third-party websites and platforms, including advertisements based on products you viewed, purchased, or added to your cart and other activity across websites or services.
  • Security and fraud prevention. We use personal information to authenticate accounts and transactions, provide a secure shopping and payment experience, detect, investigate, prevent, or respond to suspected fraudulent, illegal, unsafe, or harmful activity, protect our business and users, and enforce our terms and policies.
  • Communicating with you. We use personal information to provide customer service, respond to questions and requests, send transactional and service-related messages, and maintain our customer relationship with you.
  • Analytics and business operations. We use personal information to understand how the Services are used, measure performance, develop and improve products and services, conduct research and analytics, manage our business, and support internal reporting.
  • Legal and compliance purposes. We use personal information to comply with applicable laws, regulations, legal processes, and valid governmental requests; establish, exercise, or defend legal claims; investigate or participate in actual or potential legal proceedings; enforce our terms and policies; and detect or investigate possible violations.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, software development kits, and similar technologies to operate and secure the Services, remember your preferences, understand how you use the Services, improve performance, measure marketing, and provide or personalize advertising.

You can manage certain cookie and privacy settings through the controls made available on our website and through your browser or device settings. Blocking or deleting cookies may affect the availability or functionality of certain parts of the Services.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies. In jurisdictions that recognize opt-out preference signals, we will process supported signals, such as Global Privacy Control, as required by applicable law and our configured privacy tools.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes and in accordance with this Privacy Policy, including:

  • Shopify, vendors, and service providers that perform services for us, such as website hosting, ecommerce services, payment processing, fraud prevention, information technology, data analytics, cloud storage, customer support, order fulfillment, shipping, returns, and communications.
  • Payment processors and financial institutions to authorize and process payments, refunds, chargebacks, and fraud reviews.
  • Suppliers, fulfillment partners, and carriers to process, fulfill, and deliver orders and handle returns or delivery issues.
  • Business and marketing partners that help us provide marketing services, measure advertising, personalize content, or display advertising, to the extent permitted by applicable law and subject to available privacy choices.
  • Social media and platform partners when you use social media widgets, login integrations, sharing features, or similar tools.
  • Our affiliates or members of our corporate group, if applicable, for legitimate business and administrative purposes.
  • Professional advisers, including attorneys, accountants, auditors, insurers, and consultants, where reasonably necessary.
  • Government authorities, regulators, law enforcement, courts, or other parties when required by law or when reasonably necessary to comply with legal obligations, enforce our terms or policies, protect the Services, or protect the rights, property, safety, or security of Retos Drop LLC, our customers, users, or others.
  • Parties to a business transaction in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar corporate transaction, subject to applicable law.
  • Other third parties at your direction or with your consent.

Sale, Sharing, and Targeted Advertising

We do not sell personal information for money. However, some U.S. state privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. Certain disclosures of device information, usage information, commercial information, identifiers, approximate location information, or inferences to advertising, analytics, or marketing partners may be considered a sale, sharing, or processing for targeted advertising under those laws.

Where applicable, you may opt out of these activities by using the Your Privacy Choices link available in the footer of our website or by contacting us at info@megandallas.com. We also honor supported opt-out preference signals, such as Global Privacy Control, where required by applicable law.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

Our Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information relating to your access to and use of the Services in order to provide, secure, personalize, and improve its platform and related services. Information you submit through the Services may be transferred to and shared with Shopify and other service providers, including providers located in countries other than where you live, as necessary to provide and improve the Services.

We may use Shopify features that use information derived from your interactions with our store, other merchants, and Shopify to help protect, grow, and improve our business, including features related to personalization, analytics, fraud prevention, and advertising. In some circumstances, Shopify determines how it processes personal information for its own purposes and is responsible for responding to requests concerning that processing.

For more information about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy. Depending on where you live, you may also exercise certain rights relating to information processed by Shopify through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites, applications, or other online platforms operated by third parties. If you follow a link to a third-party service that we do not own or control, you should review that party’s privacy and security practices and other terms. We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or services.

Information you provide in public or semi-public areas, including information you share through third-party social media platforms, may be visible to other users of the Services or users of those third-party platforms. The inclusion of a link does not necessarily mean that we endorse the third party, its content, or its practices.

Children’s Privacy

The Services are not directed to children under 13 years of age, and we do not knowingly collect personal information online from children under 13. If you are a parent or legal guardian and believe that a child under 13 has provided personal information to us, please contact us using the information below so that we can review and, where appropriate, delete the information.

We do not knowingly sell or share personal information belonging to individuals under 16 years of age.

Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no security measure, transmission method, or storage system is completely secure, and we cannot guarantee absolute security. Please do not send sensitive or confidential information to us through unsecured channels.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain your account, provide the Services, complete transactions, comply with legal, tax, accounting, and reporting obligations, resolve disputes, prevent fraud, and enforce our agreements and policies. Retention periods vary depending on the type of information, the reason it was collected, and applicable legal requirements.

Your Privacy Rights and Choices

Depending on your state of residence and whether an applicable privacy law applies to us, you may have some or all of the following rights regarding your personal information:

  • Right to know or access. You may have the right to confirm whether we process your personal information and request access to the personal information we maintain about you, including certain information about how it is collected, used, and disclosed.
  • Right to correction. You may have the right to request correction of inaccurate personal information that we maintain about you.
  • Right to deletion. You may have the right to request deletion of personal information that we maintain about you, subject to legal exceptions.
  • Right to data portability. You may have the right to receive a copy of certain personal information in a portable and, where technically feasible, readily usable format.
  • Right to opt out. You may have the right to opt out of the sale or sharing of personal information and the processing of personal information for targeted advertising or certain profiling activities.
  • Right to limit certain uses of sensitive personal information. Where applicable, you may have the right to limit certain uses or disclosures of sensitive personal information.
  • Right to withdraw consent. Where we rely on your consent, you may have the right to withdraw that consent. Withdrawal does not affect processing that occurred before consent was withdrawn.
  • Right to appeal. In certain states, you may have the right to appeal our decision if we deny a privacy request.
  • Right to non-discrimination. You have the right not to receive unlawful discriminatory treatment for exercising privacy rights available under applicable law.

These rights are not absolute. They may apply only in certain circumstances and may be subject to exceptions under applicable law.

How to Exercise Your Privacy Rights

You may submit a privacy request by emailing us at info@megandallas.com. To opt out of activities that may be considered a sale, sharing, or targeted advertising, you may also use the Your Privacy Choices link available in the footer of our website.

Please describe the right you wish to exercise and provide enough information for us to identify the relevant records and verify your request. We may request additional information to verify your identity or authority to make the request. We will use personal information provided in connection with a request only to verify and process that request, prevent fraud, and comply with legal obligations.

You may designate an authorized agent to submit a request on your behalf where permitted by law. We may require proof that you authorized the agent to act for you and may ask you to verify your identity directly with us.

If we deny your request and applicable law gives you the right to appeal, you may submit an appeal by replying to our decision or emailing info@megandallas.com with the subject line “Privacy Request Appeal.” We will respond within the period required by applicable law.

Communication Preferences

You may opt out of promotional emails at any time by using the unsubscribe link included in those emails. Even if you opt out of marketing communications, we may continue to send non-promotional messages, including communications about your account, orders, transactions, customer-service requests, security, and changes to our policies.

If you receive promotional text messages from us, you may opt out by following the instructions provided in the message, such as replying STOP, where applicable. Message and data rates may apply.

Complaints

If you have a complaint about how we handle personal information, please contact us using the information below so that we can review and address your concerns.

Depending on where you live and the law that applies, you may also have the right to contact your state attorney general, state privacy regulator, or another appropriate governmental authority.

International Data Transfers

We, Shopify, and our service providers may transfer, store, and process personal information in the United States and other countries where we or they operate. Privacy and data protection laws in those countries may differ from the laws where you live.

Where required by applicable law, we use appropriate contractual, organizational, or other safeguards for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, the Services, legal requirements, or other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page, revise the “Last updated” date, and provide any additional notice required by applicable law.

Contact Information

If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise an available privacy right, please contact us at:

Megan Dallas
Operated by Retos Drop LLC
Wyoming, United States
info@megandallas.com